Event Details

Being able to provide exceptional customer service gives small businesses an edge over their competition. Businesses that succeed today are those that have developed the capacity to truly know and understand what the customer wants. Join us for this great workshop and learn philosophies behind exceptional customer service to build long-term customer loyalty. Information will also be provided on understanding your customer and market, enhancing your communication and listening skills, and tips for making superior customer service the rule, not the exception.

Presenter: Warren Martin, Executive Director of the General Tommy Franks Leadership Institute and Museum

Partners: Blanchard Chamber of Commerce, Newcastle Chamber of Commerce, Mid-America Tech Center, OkSBDC & REI Women’s Business Center

Registration Fee:
$15.00 for Chamber Members
$20.00 for Non-Chamber Members
Fee includes refreshments

This workshop will be in the community room. You will be redirected to PayPal to pay for registration. Fee is non-refundable. If you cannot attend, your registration may be able to be transferred to another workshop. For more information please call REI WBC at 405.319.8190.