Event Details

Being able to provide exceptional customer service provides small businesses with a competitive edge over their competition. Businesses that succeed today are those that have developed the capacity to truly know and understand what the customer wants.

Join us for this great workshop and learn philosophies behind exceptional customer service to build long-term customer loyalty. Information will also be provided on understanding your customer and market, enhancing your communication and listening skills, and tips for making superior customer service the rule, not the exception.

Presenter: Warren Martin, Executive Director of the General Tommy Franks Leadership Institute and Museum
Warren has been leading leadership workshops, presenting keynote presentations and consulting with Fortune 500 corporations for 16 years. Warren has been listed among the top 400 speakers in America. His passion is to invest in the lives of others through servant leadership to assist them in reaching their full potential.

Partners: Canadian Valley Technology Center, Chickasha Chamber of Commerce, OSU Cooperative Extension, OkSBDC and REI Women's Business Center

Registration fee includes breakfast. This workshop will be in Building 200. You will be redirected to PayPal to pay for registration. Fee is non-refundable. If you cannot attend, your registration may be able to be transferred to another workshop. For more information please call REI WBC at 405.319.8190.