Customer Service Thoughts: (1) You never get a second chance to make a first impression. (2) It takes months to find a customer and seconds to lose one. (3) Satisfied customers multiple and come back. (4) No matter what your business customers buy only two things matter; good feelings and solutions to a problem.
When good hospitality and quality customer service spreads throughout our communities everybody wins! Tourist and visitors to our area are important to our economy. If tourists and guest get a good experience while visiting, they tell others and the circle begins.
Do you and your employees offer quality customer service? What sets you and your business apart from others? Do you understand who your customers are and what they need? The Oklahoma PRIDE program teaches quality customer service techniques to maximize your business potential.
Please join us for the opportunity to improve on the customer service experience in your day to day business environment.
Please register before October 27.
Presenters: OSU Extension Office Educators
Partners: Wagoner Chamber of Commerce, Coweta Chamber of Commerce
You will be redirected to PayPal to pay for registration. Fee is non-refundable. If you cannot attend, your registration may be able to be transferred to another workshop.
Funded in part through a cooperative agreement with the U. S. Small Business Administration, WBC’s programs and services are provided on a nondiscriminatory basis. Reasonable accommodations for persons with disabilities and language assistance services for clients with limited English proficiency will be provided if requested at least two weeks in advance. Contact Lori Smith, WBC Assistant P.O. Box 1335, Durant, OK 74702 or call 800-658-2823.